MOBILITY SUPPORT SOLUTIONS™Providing Peace of Mind for the Mobility Challenged
MOBILITY SUPPORT SOLUTIONS™
Mobility Support Solutions™ is proud to be the first to offer roadside assistance covering both the United States and Canada that focuses specifically on the needs of drivers with physical disabilities, not just the disabled vehicle.
Mobility Support Solutions™ provides peace of mind through full-service roadside assistance, including paratransit pick-up, for mobility challenged people, their families, vehicles, and equipment.
Mobility Support Solutions™ gives you services that specifically meet your customers needs.
Don’t get left on the side of the road. We are here to help you. We won’t leave you stranded. Whether your trouble is with your vehicle, your wheelchair or your scooter, we’ll not only get you to safety, but your passengers too.
This is what customers say about our products and services.
I could not have been more pleased with the service I got from Mobility Roadside Service. They directed a tow unit to our location in North Idaho, when we ran out of fuel. I felt foolish having to call for such a thing, but I did remember I had a Roadside contract. The tow truck brought me $10.00 worth of fuel and then helped me get my van started which took considerable time for some reason. I paid the tow truck driver for the fuel with a $20 and told him to keep the change and have a beer on me. All of this happened with in a little over an hours’ time. I’m one grateful disabled person and glad I purchased this plan with my new van when it was offered to me. I had such a good peace of mind.
While in Ohio area we had two occasions to use Mobility Roadside. One was for a mechanical issue with our starter.
A tow truck was dispatched by Mobility Roadside to tow our unit to the nearest repair facility and a van to pick us up since one of our passengers uses a wheelchair. The tow truck and the van got there within 15 minutes of each other, the work was completed and we got back on the road, in a couple of hours.
Once we picked up our uncle in Indiana, and were driving back home to Seattle, we then had a suspension problem with our van. Again we called Mobility Roadside and they dispatched a tow truck and a paratransit van to take us to a local dealership for repairs. They got us back on the road again within 4 hours and had no more problems traveling across states on our way home.
I had an experience with 2 flat tires at the same time. I had a spare for one but not the other. I called Mobility Roadside Assistance, that I had purchased a contract from in March of 2014, never expecting I’d have to use the service. I explained my dilemma to the operator at Mobility Roadside and he asked me if I was alright and if I needed any other help than my tires fixed. I explained I was in my wheelchair and had my wife and son with me. The company called a paratransit company and they picked us up at the same time the tow truck took our vehicle to a tire shop within 10 miles of where we were. The van dropped us off at the tire store and everything was paid for by Mobility Roadside. We were back on the road within 2 hours all toll, happy that we had decided to purchase the roadside contract.
I ran my van into the median and could not get out of my van dew to the mud and water soaked ground I was stuck in and because I was in my wheelchair. The state trooper wanted to call someone he knew to come and get me out of my predicament, and pull me back on the highway. He told me it was going to cost a few hundred dollars and I remembered I had the Mobility Emergency Roadside contract. I called them instead, told them my issues and they dispatched a tow truck that got to me within 20 minutes and even beat the other tow truck that the trooper called for the other damaged units in the wreck. I was on my way in about 45 minutes’ total.
Mobility Support Solutions™
23632 HWY 99 Suite F 130,
Edmonds, WA 98026